REGULAR MAINTENANCE OF ALARM SYSTEMS
ACTION guarantees your safety with a dynamic presence of more than 25 years in the space.
Security systems work mainly as a precaution and a deterrent. Their main goal is to work the moment they are needed. This is why regular maintenance is deemed absolutely necessary.
For more information, contact us by email, phone (22210 61161)
or fill in the form on the right.
or fill in the form on the right.
For more information, contact us by email, phone (22210 61161)
or fill in the form below.
or fill in the form below.
According to national and European standards, security systems are classified into grades, based on the
security needs of the countries they monitor and the way they alert the people in charge of the space.
security needs of the countries they monitor and the way they alert the people in charge of the space.
The various grades have different maintenance requirements. In other words:
Grade 1 facilities
which are low danger,
need at least one (1) yearly maintenance visit per year.
need at least one (1) yearly maintenance visit per year.
Grade 2 facilities
which are low to medium danger,
need at least two (2) maintenance visits per year or
one (1) visit at the facilities and a remote check.
need at least two (2) maintenance visits per year or
one (1) visit at the facilities and a remote check.
Grade 3 facilities
which are low to medium danger,
need at least two (2) maintenance visits per year or
one (1) visit at the facilities and a remote check.
need at least two (2) maintenance visits per year or
one (1) visit at the facilities and a remote check.
Grade 4 facilities
which are very high danger,
need at least two (2) maintenance visits per year.
need at least two (2) maintenance visits per year.
ACTION uses a complete maintenance system for every kind of security system.
ALARMS
- the batteries are replaced regularly and even more often in the event of power outages, after a lighting strike etc. If a security system doesn’t have a strong battery, in the event of a power outage and even more in the event that the sirens need to sound, it will stop working, resulting in weak security.
- in a wireless security system, apart from the central batteries of the switchboard and the siren, the batteries of the peripheral devices are also replaced regularly.
We also check:
- all the wiring for any damages to the connections and the peripheral devices
- the function and sensitivity of the scanners, magnetic traps, panic buttons etc.
- the programming and the arming-disarming process
- the function of the alert devices
- test signals are sent to the signal reception center with any possible way, one by one
(INTERNET, GSM, GPRS, landline etc)
CAMERAS
- are regularly cleaned and
- tested at day and night time
- we check the hard drive, recording device and the network
ACTION innovates and offers a remote daily, weekly and monthly check contract, with an instant email sent to the client about the result of the check, details and notifying the department’s technician.
- we also check all the wiring of the cameras, and the batteries and ups are regularly replaced, as well.
FIRE DETECTION
- the scanners are regularly cleaned
- batteries are replaced
- wiring and cable termination is checked
- tests are performed
OTHER SYSTEMS
like the previous systems, all other systems that comprise an installation are checked, such as:
- Access Control
- Artificial Fog
- Retail Anti-Theft
In all cases, systems maintenance includes the full check of the equipment,
the correct function and performance of all scanners and their response to outside triggers.
the correct function and performance of all scanners and their response to outside triggers.
We perform a check of all communication systems to the Signal Reception Center and the response of all zones
to an outside trigger and how it is translated by the center. We also check all possible forms of communication to the center, like INTERNET, GSM, GPRS, and landline.
to an outside trigger and how it is translated by the center. We also check all possible forms of communication to the center, like INTERNET, GSM, GPRS, and landline.
ACTION’S technicians, after the full systems maintenance, suggest changes regarding the equipment, upgrades and extensions with the most advanced systems and based on your needs, systems state, changes to the space and the intruders behavior.
ACTION applies the new alert system FSM and CRM, to schedule regular maintenance, necessary upgrades and changes and maintenance contract support. At the same time, our technicians can be informed and inform you directly and on line about any change and need.
Our team of expert IT specialists/engineers/technicians suggests and uses certified security systems and products made by Greek companies and companies abroad and follow strict security standards.
Your protection and safety are our responsibility and is achieved by the following steps:
- Reminder to the client of the time for the regular systems maintenance.
- Scheduling of appointment with our technical crew.
- Visit of technical crew for the regular systems maintenance.
- Recording of remote access to the event’s log.
- Delivery of form with a detailed report of the checks and tests that were performed to the systems.
ACTION is always by your side and offers high quality services with:
1 year free 24h phone support
1 year free 24h online tech support
Remote management of people counting system
through TCP/IP module communication, PC and specified software
through TCP/IP module communication, PC and specified software
Maintenance visit to your space by 6 expert crews
Recurring system maintenance by our expert personnel
Technical Support Contract
